Shipping/Shipping Costs
Shipment
Shipping is only to a delivery address within the EU member states, Switzerland, Great Britain, the USA, South Africa, Australia and New Zealand.
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Shippingcosts within Germany:
We charge a one-time fee of EUR 5.95 per order (incl. the statutory VAT). The dispatch takes place with our partner dt. Post/DHL. We reserve the right to change the service provider.
Shipping costs within the EU member states:
For shipping a package to an EU member state outside of Germany, we charge EUR 16.95 up to 2 kg, EUR 19.95 between 2 kg and 5 kg, EUR 25.95 between 5 kg and 10 kg. Shipping takes place on the German side with our partner German Post/DHL.
Shipping costs to Switzerland and Great Britain
For shipping a package to Switzerland or Great Britain we charge EUR 29.95 up to 5 kg, EUR 37.95 between 5 kg and 10 kg, EUR 51.95 between 10 kg and 20 kg and from 20 kg to 30 kg 58.95 euros. Shipping takes place on the German side with our partner German Post/DHL.
Shipping costs to the USA
For shipping a package to the USA we charge 23.99 euros up to 1 kg, between 1 kg and 5 kg 48.99 euros, between 5 kg and 10 kg 78.99 euros, between 10 kg and 20 kg 143, 99 euros, from 20 kg 208.99 euros. Shipping takes place on the German side with our partner German Post/DHL.
Shipping costs to Australia, South Africa, New Zealand
For shipping a package to Australia, New Zealand or South Africa, we charge EUR 23.99 up to 1 kg, EUR 48.99 between 1 kg and 5 kg, EUR 65.99 between 5 kg and 10 kg, and EUR 65.99 between 10 kg and 20 kg KG 104.99 euros. Shipping takes place on the German side with our partner German Post/DHL.
payment and delivery
In general:
Delivery is always against prepayment (advance transfer or PayPal). There is no possibility of discount deduction.
Orders to different delivery addresses are subjected to a thorough examination by us. We reserve the right to make deliveries to addresses that do not match the customer's address.
If payment is received by 12 p.m., the goods will leave our premises on the same working day. If the payment is not received on a working day or after 12 noon, the item will be shipped on the next working day. The delivery dates are not binding. Claims from this are excluded. If there are any delays in delivery, we will inform you immediately by e-mail. Partial deliveries and services are permitted. If the ordered goods are not available, we reserve the right not to deliver. In this case, we will inform you immediately and immediately refund any consideration already received.
No deliveries are made during the company holidays or for other reasons of absence. We will inform you about these times in good time on the homepage.
The following payment methods are available:
transfer
If you want to pay by bank transfer, you will receive an e-mail with all important information - including our bank details - after receipt of your order. All bank charges for transfers from outside Germany are at the expense of the buyer.
PayPal
PayPal is the online payment service that allows you to pay for your purchases easily and quickly. Please find out more about opening an account with PayPal on the Internet at: www.paypal.de We expressly point out that your data collected when using PayPal is (also) stored and processed outside the EU/Germany. The German/European data protection regulations do not apply there.
open account
If an order is sent on account, the agreed term of payment is 14 days from the date of purchase. In the event of a delay in payment, we are entitled to charge interest on arrears at a rate of 5% above the applicable base interest rate. We reserve the right to withdraw goods against an open invoice at any time.
Cash on pickup
Of course, you can also pick up the goods on site and pay in cash.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.